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Orders are processed and shipped from Spain within the European Union.
Shipping includes tracking.
Delivery times depend on destination and production.

Personalized items are produced individually after order confirmation.

Consumers have a statutory 14-day right of withdrawal.

This right does not apply to personalized products.
DigiLive cards containing uploaded or customized video content are considered personalized and are excluded from withdrawal in accordance with EU consumer law.

Non-personalized items may be returned within 14 days if unused.
Return shipping costs are borne by the customer.
Statutory warranty rights remain unaffected.

Krimont Business Development S.L.
Carrer Bartolomé Pons i Coll 1
Escalera 3, 2ºA
07014 Palma, Spain

NIF: B21826813
Email: digi-live@krimont.com
Phone: +49 171 103 71 59